What to do if Railcard code expires?


What to do if Railcard code expires? You will need to click 'Manage my Railcard' on the top right of the website homepage to log in to your account. Once logged in, click 'MY RAILCARD' then click 'View my Railcard' to request a new download code. Your new download code will be generated once you have click 'Get new Download Code'.


How long does a digital Railcard last?

The Railcard app on your device will continue to show your digital Railcard as long as your mobile device has connected to the internet at some point within the last 72 hours.


How do I get a new code for my Railcard?

Once logged in, click on 'Details' under your active digital Railcard, then click on 'Manage Digital Devices'. You will need to click on 'Request a new code for your Railcard' to generate a new download code.


How do I get a refund from Railcard Trainline?

Railcards can be refunded within 14 days of purchase as long as they haven't been used to buy discounted tickets. Please contact us to request a refund.


What is the Senior Railcard discount?

The Senior Railcard is a Railcard specifically for senior citizens. It gives people aged 60 and over 1/3 off train fares throughout Great Britain.


Can I renew my Railcard at 25?

You can renew your 16-25 Railcard, before your 26th birthday, providing it is due to expire within 30 days. 1-year 16-25 Railcards are available up to and including the day before your 26th birthday or a 3-year 16-25 Railcard is available up until the day before your 24th birthday.


How do I renew my Railcard?

You can renew your Railcard 30 days before expiry, simply:
  1. Log into your account. You will have made this when you first purchased your Railcard.
  2. Click on the Railcard you wish to renew.
  3. Check all the details are correct.
  4. Pay.
  5. And you're done!


Can I get a refund on an unused Railcard?

A: No. Unfortunately once a Railcard has been issued it is non-refundable.


Do I need a photo for my Senior Railcard?

A: If you opt for a digital Railcard, you must provide a photograph.


How much does a Senior Railcard cost?

Senior Railcard The smart way to save money on your rail travel for anyone aged 60 and over. Costing just £30 a year, the Senior Railcard saves you 1/3 on all Off-Peak journeys offering you immediate savings. Even better, value is the 3-year Railcard at only £70. Over 50 but not quite 60?


Can I renew my Railcard after it expires?

Yes, absolutely. If you bought a digital Railcard online with us and it has already expired, you can renew it up to 1 year after its expiry date.


Is it cheaper to have a Railcard?

About Railcards Whether it's a day out in the city or in the countryside, a trip to catch-up with your friends or visiting the family, with a Railcard you can save 1/3 on your train trips. A Railcard saves you money on almost every journey you take.


What happens if I give my Railcard to someone else?

The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.