What to do if name is wrong on Railcard?

What to do if name is wrong on Railcard? If you need to change your name on your 16-25 Railcard, you will need to call our helpline on 0345 3000 250 to order a replacement.

Does ticket name have to match ID?

TSA rules say the name on the boarding pass must exactly match the passenger's government-issued ID presented at the security checkpoint. When booking, “use the form of your name that is on the photo ID that you will show at the airport,” the Department of Transportation advises.

What happens if you lose your family and friends Railcard?

Don't worry it can be replaced. You are entitled to apply for one replacement in the event of loss or damage.

Can someone else use my Railcard?

The Railcard is for your use only, and provides discounts only on tickets bought for your own use.

How do I manage my trainline Railcard?

To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.

Can I use my Railcard for my wife?

Yes. As long as either you (as the main Railcard holder) or the second named Railcard holder is travelling with a child, up to a total of four adults and four children travelling together can get discounts.

Do they scan railcards on trains?

I'm just wondering if the barcode gets scanned by the train conductor, will he know that the original ticket had a railcard? Yes, they will.

Can I travel with same ticket if I miss my train?

According to railway regulations, once you reserve a seat, you are not permitted to use the same ticket to board the next train.

Will they check my Railcard?

Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.

How do I contact Railcard?

Please contact us on 0345 605 0525 or email us at [email protected]. We are open from 07:00am to 22:00pm everyday of the year except for Christmas day. How do I make a complaint?

Can my family use my Railcard?

Can I use my Railcard to buy tickets for other people? A: Yes. As long as either you (as the main Railcard holder) or the second named Railcard holder is travelling with a child, up to a total of four adults and four children travelling together can get discounts.

Do all railcards need a photo?

Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.

Does Railcard check ID?

You will be asked to provide either a passport or driving licence number or EEA National Identity Card and you will also need to provide a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section.

Can I book train ticket for my friend?

Yes, just like flights, you can book tickets for friends and family. Just remember, that while traveling the passenger must carry a valid photo identity proof.

Can I use my boyfriends Railcard?

No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.