What special requests can you make at a hotel?

What special requests can you make at a hotel?

What are three main types of guest requests?

The three main types of requests guests make at the front desk are reservations, registering, and checking-out. What is the purpose of the group resume book? What kind of information is contained on group resumes, and how does the front desk use such information?

What can you ask for in a hotel for free?

How can I be polite in a hotel?

What are common special guest requests?

Note – An extra blanket, pillow or towels are very normal requests. Some guests may request a bathrobe, more shampoo, floral arrangements, etc. NOTE – not all requests by the guest are for additional/extra items, some are for service e.g.the room to be serviced, shoeshine, laundry to be picked up, etc.

Do hotels charge for condoms?

Major hotel chains such as Marriott, Hilton, and Hyatt have started to offer free condoms in their rooms. Other hotels that provide condoms include W Hotels, Kimpton Hotels, and Four Seasons. These hotels often provide condoms in discreet packaging in the nightstand or bathroom.

What is a hotel request for proposal?

In the hotel industry, an RFP is a request for proposal that is submitted by a buyer, which in many cases is an event planner. The RFP is intended to clearly outline everything that the buyer is looking for including meeting space requirements, the length of the event, and the expected number of attendees.

How do you write a special request for a hotel?

Say clearly the dates you want, the room type, number of occupants (adult / kids), extra bed request and whether you want breakfast or not. Don't forget to mention any additional information or special requests. Ask them to confirm your booking. Give them your phone number if you prefer to be contacted by phone.

How can I impress my hotel customer?

Engage With Guests Before and After Their Stay Send them informative emails, offer them vouchers, and give them recommendations for activities in the area. You should also engage in timely communication with guests after their visit to get constructive feedback and learn how to optimize your hotel.

What are the two types of request in hotel?

Requests pertaining to the services in the hotel: Here the guest request would be satisfied by the Front Office department internally. Requests not pertaining to the services in the hotel: Here the guest request would be satisfied by the Front office by contacting the required service provider outside the hotel.