What should you must do with guest during check in?
What should you must do with guest during check in? During check-in, it is important to ask guests for any requirements they may have. This ensures that their stay is comfortable and meets their specific needs. By asking for their requirements, you can provide necessary amenities or services, such as extra towels or a specific room location, to enhance their experience.
Who is responsible for escorting guests during check-in and check out?
Bell Attendant job overview They're responsible for meeting and greeting guests upon arrival and departure, assisting guests with their luggage, escorting guests to their rooms, supporting the hotel front desk staff, and performing other guest services as needed.
What is the process of guest check-in?
- The guest arrives and heads to your reception/front desk.
- The guest is identified and has their details checked.
- Front desk staff will give the guest an introduction to the hotel.
- The guest will take note of amenities and regulations etc and ask any questions.
Do all guests have to be present for check-in?
Yes, you can check into a hotel without the person who booked it. All that is required is for you to provide valid identification and payment information. Hotels typically require guests to present a valid form of ID such as a driver's license or passport upon check-in.
Who is responsible for guest check-in?
A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.
Can my guest check-in without me?
Proof of Relationship: If the person checking in is not a family member, the hotel may require proof of relationship or authorization from the guest. This can be in the form of a signed letter or email from the guest stating their consent for the other person to check in on their behalf.
Do hotels check how many guests?
Most hotels do notice when an additional guest arrives, either coming and going from the resort, or the room cleaning staff can notice. some hotels train their staff to notice. Of course, not every extra guest is noticed and some people do get away with it. It can, and sometimes is, considered theft.