What should I do if I pay for Oyster by credit card and forget to touch Oyster card after payment?
What should I do if I pay for Oyster by credit card and forget to touch Oyster card after payment?
- Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey.
- Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.
Why has TFL overcharged me?
This could be because TfL combines your daily charges and you've travelled to a zone where the daily cap is above £100 (applicable to a small number of daily caps). Find out what to do if you think you've been overcharged.
How do I contact the Oyster card?
Your information rights. You can see your journey history by signing into your TfL online account, via the TfL Oyster and contactless app or you can request a copy by calling Customer Services on 0343 222 1234 (TfL call charges).
What happens if I forget to touch out with my Oyster card?
If you don't touch in and out, we can't tell where you've travelled from or to, so your journey will be incomplete. Maximum fares don't count towards capping. If you don't touch in, you may be charged a penalty fare.
How do I check my Oyster card balance?
What to do? As Oyster for Visitor cards can't be registered, the balance can't be checked on line. You'll need to touch in at a Tube, DLR, or Overground ticket machine which will show the balance remaining on the card, and that balance will remain in situ until used.
What is a TfL penalty charge?
If you don't follow the signs and road markings, we may issue you with a Penalty Charge Notice (PCN). The PCN for red route traffic offences paid within 28 days is £160.
What happens if I forget to tap out TfL?
If you don't touch in and out, we can't tell where you've travelled from or to, so your journey will be incomplete. Maximum fares don't count towards capping. If you don't touch in, you may be charged a penalty fare.
Why did TfL charge me 10p?
Why do I have a £0.10 charge from Transport for London (TfL)? When you use your Starling card on public transport (like TfL) - they'll do a card check, which will show a small payment of £0.10. They'll update the amount once they work out your fare after a few days.
Do TfL always prosecute?
Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.
How do I get my TfL refund from contactless?
Before you claim Please wait at least 48 hours as you might receive an automatic refund: Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.
Is it cheaper to use an Oyster Card or contactless?
Is it cheaper to use Oyster or contactless? As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable. As a tourist in London, it can be worth getting an Oyster Card as part of the London Pass.