What should a receptionist not do?


What should a receptionist not do?

Here are the top 7 bad habits that make callers cringe:
  • Talking too fast. ...
  • Telling, not asking to put on hold. ...
  • Saying “I don't know” ...
  • Oversharing. ...
  • Allowing caller to set the tone. ...
  • Not repeating and verifying information. ...
  • Not using positive phrases.


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