What should a receptionist not do?
What should a receptionist not do?
Here are the top 7 bad habits that make callers cringe:
- Talking too fast. ...
- Telling, not asking to put on hold. ...
- Saying “I don't know” ...
- Oversharing. ...
- Allowing caller to set the tone. ...
- Not repeating and verifying information. ...
- Not using positive phrases.
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