What questions should I ask with hotel?
What questions should I ask with hotel?
- What types of rooms do you offer? ...
- What are the prices of the rooms? ...
- What is the cancellation policy? ...
- What amenities do you offer? ...
- Does the hotel have free Wifi?
How do you ask for a better hotel room?
Not sure how to ask for a hotel room upgrade? Be friendly, ask politely and directly, and definitely mention if you're celebrating a special occasion. Let staff know if you have an issue. Don't make up a problem just to get an upgrade.
What happens when you check into a hotel?
Check-in is the process of registering guests arriving at a hotel. It usually takes place at hotel reception. During this process, the receptionist checks the data, the hotel voucher if it is the case, and guests are assigned to a hotel room and give them a room key or access card.
What can you ask for in a hotel for free?
- Toothbrush & Toothpaste. These items usually aren't in the room waiting for you when you arrive, but most hotels have toothpaste and toothbrushes on hand and will bring them to your room for free. ...
- Extra Pillows & Blankets. ...
- Shampoo & Conditioner. ...
- Soap & Moisturizer. ...
- Wi-Fi.
What are some common special guests requests?
Note – An extra blanket, pillow or towels are very normal requests. Some guests may request a bathrobe, more shampoo, floral arrangements, etc. NOTE – not all requests by the guest are for additional/extra items, some are for service e.g.the room to be serviced, shoeshine, laundry to be picked up, etc.
What are the five things you expect a hotel to have?
- Safety and Security. It goes without saying; you want to feel safe wherever you lay your head down at night. ...
- Upstanding Customer Service. A hotel's customer service must go above and beyond at all times. ...
- Great Amenities.
- Breakfast.
How do you ask a hotel to make a room romantic?
Ask the hotel for extra amenities, such as stereo to play your romantic music on or even fresh flowers. Some may also offer a butler to provide you two with coffee in bed. In regards to check out, ask them for a late checkout so that you don't have to rush in the morning.
How do you politely ask for an upgrade?
Start by introducing yourself and expressing your appreciation for the hotel's services. Then, explain why you think you deserve an upgrade - perhaps because of your loyalty as a frequent guest or because it's a special occasion like an anniversary or birthday.
Is it OK to ask for a free upgrade at a hotel?
Simply Ask to Upgrade Hotel Rooms The best time to ask is at check-in. Ask the hotel staff if they can give you a free room upgrade and provide them with a context or reason for your request. As previously mentioned, it may help to bring up a special occasion. It also helps to ask for a specific upgrade.
How do you start a conversation at a hotel receptionist?
- Receptionist: Good morning, Pine trees Hotel. ...
- Customer: Hello, I would like to book a room for tonight / Friday, August 15th / the 20th till the 23rd.
- Receptionist: What kind of room would you like?
- Customer: I would like a double room, please.
What do you say at the front desk of a hotel?
Here's a standard greeting you could use. Instead of a simple hello, you could also say good morning, good afternoon or good evening depending on the time of day the guest walks in. How can I help you today? You can ask your guest this simple question at the beginning of their visit, or at any time during their stay.
What is most important to hotel guests?
The most important expectation has and always will be cleanliness. Lack of cleanliness is among the top complaints about hotel stays. Good cleanliness often goes unnoticed, but poor hotel hygiene will always be something guests remember about their hotel stay.
Can I take bathrobe from a hotel?
We know it's tempting, but stealing a hotel robe is considered theft of property. While most hotels won't do more than charge your credit card for the missing item, it's best practice to ask the concierge if you can purchase the robe first. In some cases, they may even have a brand-new robe you can take home.