What photo do I need for a digital Railcard?


What photo do I need for a digital Railcard? The image should be a good recognisable likeness of you. We prefer colour pictures but black and white images are acceptable. Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence).


Why doesn t my digital Railcard work?

If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Network Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.


Can I have digital Railcard on two phones?

You can store your digital Railcard on up to two devices at a time. If you want to add it a third, you will need to remove it from one of your existing devices using the steps descirbed above.


What is the Senior Railcard discount?

The Senior Railcard is a Railcard specifically for senior citizens. It gives people aged 60 and over 1/3 off train fares throughout Great Britain.


Will a screenshot of Railcard work?

Digital railcards must be shown in the app, screenshots are not acceptable - so the fact it's a fake will be easily spotted.


How do I renew my digital Railcard?

Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.


How do I change my picture on my Railcard?

How can I change my personal details if I am an online Railcard customer. Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'.


How do I use my digital Railcard on Trainline?

How do I apply a Railcard discount?
  1. Select where you're travelling from and to and the date and time you'd like to travel.
  2. Add your passengers and their relevant Railcards.
  3. Select 'Get times & tickets'. If you're eligible for a discount, it will automatically be applied to your search results.


Can Railcard photo be a selfie?

The image should be a good recognisable likeness of you. We prefer colour pictures but black and white images are acceptable. Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence).


What proof of identity do I need for a Railcard?

You will need to provide a valid passport or UK driving licence or EEA National Identity Card number to prove your date of birth and a digital passport-style photo.


What do I need to renew my Railcard?

You can renew your Railcard 30 days before expiry, simply:
  1. Log into your account. You will have made this when you first purchased your Railcard.
  2. Click on the Railcard you wish to renew.
  3. Check all the details are correct.
  4. Pay.
  5. And you're done!


What are the photos for the 2 together Railcard?

You can buy your Two Together Railcard online or at a staffed station Ticket Office. To buy online, simply click ''Buy Now'' on the website homepage and follow the instructions on the screen. You will need to provide two separate passport-style photo (one of yourself and one of the other named cardholder).


Can you get a digital Railcard instantly?

In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.


How do I get my Railcard digitally?

Digital Railcard can be bought online only. Please click on 'Buy Now' on the website homepage to get started. When you get to the question 'Choose the type of Railcard you would like', select 'Digital' and follow the instructions on the screen to continue with your purchase.


How strict are Railcard photos?

Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.


Does Railcard check ID?

You will be asked to provide either a passport or driving licence number or EEA National Identity Card and you will also need to provide a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section.


Do I need a photo to renew my Railcard?

Do I need a new photo to renew my Railcard online? No, you won't need to upload a new photo to renew your Railcard online with us. You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.


How long does it take to get a digital Railcard?

Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away.


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