What makes a hotel bad?

What makes a hotel bad? Whether it's run-down rooms and absent amenities, snitty staff or some of the gross things hotels do to save money, a bad hotel will leave a bad taste in your mouth for years to come. But just like the warning signs of bad restaurants, bad hotels often sound alarm bells in advance.

What is the difference between 1 2 3 star hotel?

One star: Budget facilities that are clean and secure. Guests may be able to access fee-based services or facilities. Two star: Appealing to price conscious travellers, services and facilities are typically limited. Three star: A broad range of amenities are available, exceeding above-average accommodation needs.

Can I bring a girl to my hotel room?

If you don't book a double room, chances are that they won't let you bring anyone from outside the hotel into your room, not even for a fee. If you book a double room alone, they will often let you bring girls in with no questions asked, and if not, they will do so for a small fee. Book a double room if possible.

How can you tell if a hotel is dirty?

You'd be wise to look for any stray hairs or dirt pushed in the corners against the wall. Check the mirror for any fingerprints, and look at the light switch and door handle from different angles. These are commonly missed, so a sign of a good hotel is if these are wiped down.

How many stars is considered a good hotel?

Three-Star: Three-star hotels ordinarily have some unique amenities and provide quality service. Four-Star: Four-star hotels are often noted for their upscale quality and extraordinary comfort. Five-Star: A five-star property provides flawless guest services in a state-of-the-art facility.

Can you get a refund if a hotel is nasty?

Experts say hotels consider refund requests on a case-by-case basis. I've seen complaints for everything from cleanliness issues to noise, either because of other guests or hotel construction, a lack of amenities, bad service, and safety and security concerns, said Tim Hentschel, CEO of HotelPlanner.com.

What are some of the bad things about hotels?

What is the failure rate of hotels?

It is common knowledge that hospitality is a tough industry to succeed in. 60% of these businesses do not make it past the first year and 80% go under in five years, which is 10% above the normal business failure rate.

How do hotels deal with difficult customers?

People want to be heard and validated. The next level of listening is to empathize with your guests and apologize. Show that you have a personal interest in the guest's problem and acknowledge what they tell you. Don't blame anyone, but do make sure you concentrate on the issue and offer your undivided attention.

Why 5 star hotels are better?

Many hotels offer luxurious rooms, fine dining, beautiful décor and world-class amenities, but what sets the five-star hotel apart from the rest is their ability to anticipate the needs of their guests, and the unwavering commitment of their staff and management to deliver personalized, exceptional service – every time ...

Can hotel staff sleep with guests?

If you're wondering about the boundaries and policies surrounding hotel staff and guests, we have all the information you need. If you're short on time, here's a quick answer to your question: No, hotel staff are generally not allowed to sleep with guests.

Do hotels bug their rooms?

It is sometimes said that All hotel rooms abroad are bugged for audio and visual surveillance. Of course it is not true that all of them are bugged, but a great many are -- especially in major hotels frequented by foreign business and government travelers.

What is the biggest threat in hotel business?

What is the golden rule in hotel?

Extend a welcome: Make eye contact, smile, say hello, introduce yourself, call people by name, and extend a few words of concern. Notice when someone looks confused: Stop and lend a hand. Take time for courtesy and consideration: Kind words and polite gestures make people feel special.

What do you do if you are not happy in a hotel?

Complaints about a hotel can and should be made to management when your experience is not up to normal standards. If you have a subpar hotel stay, you can direct complaints to hotel employees, like the front desk worker or manager. You can also complain to higher managers if the hotel is a franchised company.

What is the safest room in a hotel?

Add avoiding rooms on the first and second floor to your hotel safety checklist, as these are the areas most prone to crime. Rooms on the 3rd-6th floors are ideal. Not only is there typically less crime on these floors, but in the event of an emergency, you can quickly get downstairs and evacuate the building.