What is Trainline used for?


What is Trainline used for? To put it simply, we are a one-stop-shop for train and coach travel. Every day, we gather routes, prices, and travel times from over 270 rail and coach operators in 40 countries, so that everyone can buy tickets quickly and save time, effort, and money.


Does Trainline work in the UK?

Europe's leading train and coach app. From live times and disruptions info to split tickets and price alerts for the cheapest tickets, the Trainline app gives you control of your journey. It makes train and coach travel across the UK and the rest of Europe easy.


Does Trainline cover tube costs?

Yes. If you need to use the London Underground (the tube) to complete your journey, we'll package up the cost of your Overground and Underground tickets for you. You can then select a ticket to that underground zone, i.e. Edinburgh to London Underground Zone 1.


Is Trainline Europe reliable?

Yes, Trainline is legitimate. Their app and website connect directly to rail and coach carriers' ticketing platforms so every ticket you buy through Trainline is valid for travel.


Can Trainline be used in Europe?

Trainline combines offers, ticket information and timetables for most European rail companies. This makes booking a train ticket for your whole journey as easy as pie. You don't even have to worry about what train operator you're travelling with - simply book, turn up at the station and go.


Is Trainline a train?

Trainline is an independent booking platform for rail and bus tickets. They aggregate official train and bus tickets from 270 ticket providers and make it simple to book tickets for trains and buses in the UK and Europe.


What can I use instead of Trainline?

The main contenders are Omio, Rail Europe and Trainline. Those three are all legitimate companies, and established ticket resellers for European train tickets. (They're official partners of the European national train companies.) And they all put you on the same trains!


Is Trainline cheaper than Renfe?

Trainline is the official reseller of Renfe and Avlo, the brands of Spain's national railway company, OUIGO and iryo as well. So you all have ALL the options in just one place. Trainline sells train tickets for the same price as the Spanish carriers.


Is Trainline cheaper in advance?

Train operators set ticket prices in yields, with advance purchase tickets as the cheapest option.


How does Trainline make money?

We earn a commission and fees on ticket sales. We also generate revenue from advertising and ancillary services such as travel insurance and multi currency payment options.


What is Trainline Spain?

We're a trusted partner of Renfe, Spain's national train operating company, meaning every ticket bought on Trainline will always be valid for travel. We connect directly to their ticketing system – so it's as if you're buying tickets direct from Renfe.


Does Trainline include seat reservation?

Free seat reservation allocated at the time of booking If you require a reservation you will be allocated one at the time of booking. Many carriers allow you to specify seating preferences, fill these in when prompted during the booking flow and we'll do our best to provide a seat meeting those preferences.


Why is Trainline not giving me an e ticket?

Please make sure to check your Junk and spam folders as sometimes the email turn up there. If you still can't find them then the email address you entered may of had a mistake. Don't worry as this is easily fixed you will need to get in touch with our call centre team and they will be able to find your booking.


Is it OK to buy tickets from Trainline?

Yes, Trainline is legitimate. Their app and website connect directly to rail and coach carriers' ticketing platforms so every ticket you buy through Trainline is valid for travel.


Does Trainline charge a fee?

Does Trainline charge any fees to collect tickets or have them delivered? We do not charge delivery fees for digital tickets. We do charge delivery fees for any tickets sent to you in the post and we may charge a fee for tickets collected at the station.


Can I use my Railcard on Trainline?

Railcards live in your account in the Trainline app so you can use them on any of your compatible devices. No download codes are needed!


Why is Trainline more expensive than national rail?

The trainline is a reseller/agent so although the fares are usually the same, you may other charges such as booking fees/credit card fees and delivery fees and may miss any special promotional fares. There is no point in booking through them.


What is the difference between Trainline and National Rail?

Trainline is accredited by National Rail to provide information, timetables and sell tickets for the UK rail industry. If you're after information about National Rail, you've come to the right place. National Rail is the public facing brand of the Rail Delivery Group (RDG).