What is the role of the front office in the departmental communication in hotel?
What is the role of the front office in the departmental communication in hotel? The Front Office plays a major role in delivering hospitality to guests. It sets the stage for a pleasant or an unpleasant visit. The front office communicates the guest requirements to other departments, which work in close co-operation and co-ordination to deliver required products and services.
How can you improve communication between departments in a hotel?
In a hotel, communication among departments should be centralized through the same channel. In this way, teams would receive comments, orders or responses from their workmates through a single communication support. Messages stay stored, thus. And all employees can have access to them.