What is the role of front office in a hotel?
What is the role of front office in a hotel? A Hotel Front Desk Agent is usually the first person who greets you when you walk into a hotel. Their key duties include distributing room keys, registering guests and verifying reservations. They are also tasked with helping guests with any questions or complaints.
What are the disadvantages of working in front office of the hotel?
Firstly, it is often a very busy and stressful environment as you are dealing with customers on a daily basis. You may also have to deal with difficult guests or situations that require quick thinking and problem solving skills.
Is hotel front office a good job?
If you choose to become a front desk agent, you'll find that it can be a rewarding job with the potential to develop into a long career in the hotel industry.