What is the role of a passenger service agent?


What is the role of a passenger service agent? Passenger service agents work in customer service roles within the transportation industry. At airports, they may be responsible for handling check-ins and assisting with boarding, which they do by keeping customers updated regarding when and where to board their transport.


What is the meaning of passenger services?

Passenger Services means the transportation of Passengers (together with any applicable luggage or bicycle) by a Passenger Vehicle.


What is the passenger services at airport?

Passenger service agents work in customer service roles within the transportation industry. At airports, they may be responsible for handling check-ins and assisting with boarding, which they do by keeping customers updated regarding when and where to board their transport.


How much do airport staff get paid USA?

How much does an Airport Worker make? As of Sep 22, 2023, the average hourly pay for an Airport Worker in the United States is $17.16 an hour.


Why do you want to be an airport customer service agent?

Why do you want to be an airport customer service agent? I have a great deal of enthusiasm for all things related to travel and airplanes. I also want to be part of an industry that helps people make their dream vacations come true.


How can I be a good passenger service agent?

Interpersonal skills like compassion, patience and empathy can help a passenger service agent provide excellent service to every passenger on their flights.


How much do passenger service agents make in the US?

The average passenger service agent salary in the United States is $29,675. Passenger service agent salaries typically range between $23,000 and $37,000 yearly.


Is a passenger service agent the same as a flight attendant?

The passenger service agent is based in one airport, unlike flight attendants who travel from place to place. Like flight attendants, their schedule is a far cry from regular 9-to-5 office hours. Passenger service agents can work day shifts and night shifts, and even overtime when they need to.


Why do I want to be a passenger service agent?

SUGGESTED ANSWER: “I am someone who takes great pride in my work and I prefer to work in a customer-facing role where providing great service is important. I get the most job satisfaction from working as part of a wider team where brand reputation is vital.


What is the highest salary for a travel agent?

Highest paying cities for Travel Agents near United States
  • Queens, NY. $23.05 per hour. 11 salaries reported.
  • Jacksonville, FL. $22.75 per hour. 8 salaries reported.
  • Denver, CO. $19.41 per hour. 13 salaries reported.
  • Orlando, FL. $18.63 per hour. 12 salaries reported.
  • Las Vegas, NV. $18.37 per hour. ...
  • Show more nearby cities.


What is the best airline for employees?

Best U.S. Airlines
  • Southwest Airlines. Southwest Airlines offers unlimited nonrevenue, space-available travel for you and eligible dependents if you're working for them. ...
  • Delta Airlines. ...
  • Hawaiian Airlines. ...
  • Spirit Airlines. ...
  • Qatar Airways. ...
  • Etihad Airways. ...
  • British Airways. ...
  • Emirates Airlines.