What is the relationship between the front office department and the rooms division?
What is the relationship between the front office department and the rooms division? A Room Division Manager is responsible for leading and managing all aspects of the Front Office, Housekeeping and Reservations departments at a hotel. They are responsible for ensuring that all guests have a comfortable and enjoyable stay as well as for overseeing staff performance.
What are the 5 sections in front office department?
With this ON POINT article you are about to understand the Sub-Sections of Front Office Department along with their basic activities.
- RECEPTION AREA. Also known as Registration Section, This section is located in the Lobby. ...
- INFORMATION DESK. ...
- CASHIER ZONE. ...
- RESERVATION. ...
- SWITCHBOARD SECTION. ...
- LOBBY. ...
- THE BELL DESK. ...
- BUSINESS CENTER.
What two departments together make up the rooms division?
the rooms division consists of the following departments: front office, reservations, housekeeping, concierge, guest services, security, and commu- nications.