What is the relationship between front office and other departments?
What is the relationship between front office and other departments? The front of?ce staff interacts with all departments of the hotel, including marketing and sales, housekeeping, food and beverage, banquet, controller, maintenance, security, and human resources. These departments view the front of?ce as a communication liaison in providing guest services.
What is the relationship between kitchen department and front office?
Front office communicates the daily arrival list to the kitchen and it helps the chefs to forecast their production so that the wastage is minimized. The daily arrival list also contains guest history and the chefs come to know if there was any problem with food or service during the guest's previous stay.
What is the role of the front office in the departmental communication in hotel?
The Front Office plays a major role in delivering hospitality to guests. It sets the stage for a pleasant or an unpleasant visit. The front office communicates the guest requirements to other departments, which work in close co-operation and co-ordination to deliver required products and services.