What is the quickest way of reporting something to Uber?

What is the quickest way of reporting something to Uber? What's the fastest way to get help with the app? Simply visit the Help Center and tap “Contact Support.” From there you can contact us in more ways than before — Chat, Messaging, or Phone.

Can you call an Uber without a smart phone?

You can request an Uber ride online via m.uber.com, whether that's on: An older phone with internet browsing capabilities. A tablet or laptop. A public desktop computer with internet access.

How long does it take Uber to refund?

We will always provide a full refund of the upfront price you were charged at the time you requested your trip if you decide to cancel it. If you were charged a cancellation fee, this might not be included in the refund. The refund can take up to 7 business days to process, depending on your bank issuer.

How do I contact Uber customer service UK?

Call us on +448081897190 or +448085015525 You can also call the support line via your Uber app: Tap the 'Help' button in the menu. Tap 'Call Support' and you'll be connected to a trained member of the team.

How long does it take for Uber to investigate?

If driver-partners want to raise a grievance about any actioning, they can do so by calling the Uber support team. Their case would be looked into and they would be updated within the next 24 hours. Only exceptions are cases related to safety, where it might take longer to investigate (up to a maximum of 5 days).

How long does it take for Uber to respond to complaints?

If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response.

Are complaints to Uber anonymous?

Uber's Integrity Helpline is available 24 hours a day, 365 days a year in most languages. Reports can be filed by phone or online and can be anonymous.

How do I raise a complaint on Uber?

Contact our team 24/7 via the Help section of the Uber app, or submit a question at help.uber.com. If you contact Uber through help.uber.com, you'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response.

What is inappropriate behavior in Uber?

Threatening and rude behavior Aggressive, confrontational, and harassing behavior is not allowed. Don't use language or make gestures that could be disrespectful or threatening.

Can I call Uber directly?

Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.

Do Uber drivers know if you report them?

Yes the driver will get a notice probably within a couple of hours. Usually the notice will say “A recent passenger has said some of your driving practices have been unsafe.” Then depending on what you say they may just let it go with a warning or they may get suspended until Uber deems them safe to return to driving.

How do I complain about Uber and get money back?

Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.

Are Ubers cheaper than taxis?

Inflated fare prices in times of high passenger demand, called SURGE pricing, often cause people to declare that rideshare prices are more expensive than cab fares. However, this isn't necessarily true. Business Insider published a report that found Uber, on average, to be cheaper than taxi cabs across the country.

How do I make a call to Uber driver?

To contact your Uber driver while he's on his way to you, look at the bottom of the screen for the box with the driver's information. Tap on the Contact button. You will have the option of texting or calling.

How do I talk to Uber customer service?

Does Uber monitor their drivers?

Driver screening Everyone who drives with Uber is screened before their first trip. ¹ In addition, Uber reruns these driver screenings² at least every year and uses technology to look for issues in between.

How do I contact Uber to dispute a charge?

How do I call Uber without the app?

By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip. Uber has piloted ride-hailing via phone before.

Can police track Uber?

Uber is committed to protecting the privacy and security of our users' data. With limited exceptions like emergencies, we require a valid and sufficient legal process from official government agencies before we disclose any information about our users.