What is the purpose of a cancellation policy?


What is the purpose of a cancellation policy? A Cancellation Policy provides security to your business in the event that your customer cancels on your business engagement. A Cancellation Policy should also aim to clearly set out to your customers what will happen if they decide to cancel whatever their arrangement was with your business.


How do you explain cancellation fees to clients?

How do you tell clients about the cancellation policy?
  1. Define your cancellation time frame.
  2. Define the consequences of late cancellation.
  3. Communicate each rule of the guideline with your clients to avoid any possibilities of confusion.
  4. You can ask your clients to sign a written cancellation policy.


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