What is the number for TfL overcharge?

What is the number for TfL overcharge? Can I apply for a refund over the phone? If you prefer to apply by phone the process is similar. Call TfL customer services on 0343 222 1234, which costs the same as calling a normal 020 number.

Can you get a refund on TfL?

If you used pay as you go or a Travelcard on Oyster, refunds are given as pay as you go credit, web credit or by transfer into your bank account. If you used contactless, refunds are given on the card used. If you used a paper ticket or National Rail smartcard, refunds are made by transfer into your bank account.

How do I get a refund on TfL overcharge?

Does TfL have a daily cap?

Daily cap. A daily cap is calculated over 24 hours for pay as you go journeys that start at 04:30 and end on 04:29 the next day.

How do I contact TfL penalty charge?

It may be possible to give you a quick decision over the phone, depending on the evidence available at the time of calling. Find out more about making a representation. For more information, telephone us on 0343 222 3333 (TfL call charges). Lines are open 08:00-20:00 Monday to Friday.

What happens if you forget to tap off?

Missed Tap Off Cost If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.

What is TfL penalty charge?

If you don't follow the signs and road markings, we may issue you with a Penalty Charge Notice (PCN). The PCN for red route traffic offences paid within 28 days is £160. If the PCN is paid within 14 days, it will be reduced to £80. Pay a penalty.

What to do if overcharged by TfL?

If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.

Why is TfL charging me 10p?

When using your card via contactless, Apple Pay or Google Pay, customers are sometimes charged 1p or 10p as part of an authorisation check. Companies issue this authorisation check to ensure the card is valid and has funds available.

How do I contact TfL for overcharging?

You can also contact TfL in the following ways: Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply ...

How do I get my TfL refund from contactless?

Before you claim Please wait at least 48 hours as you might receive an automatic refund: Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.