What is the new strategy of Delta Airlines?
What is the new strategy of Delta Airlines? Delta's Chief Sustainability Officer Pam Fletcher outlines the company's bold strategy for achieving net zero-emissions and more sustainable travel by 2050, including scaling the sustainable fuel market, innovating for the fleet of the future, addressing single-use plastics and encouraging net-zero supply chains.
What makes Delta different from other airlines?
Comfort In Economy You shouldn't have to splash out on first class to travel without bruised knees and neck cramps. Delta's economy class is more spacious than the American average, with wider seats and more legroom. Passengers like it so much that it's been voted the most comfortable economy seat time and time again.
What makes Delta so successful?
The quality of Delta's in-flight and airport experience, expanding network of destinations and reputation for reliability lifted it to the number one ranking on Conde Nast Traveler's 2022 Readers Choice Awards for Best Airlines in the U.S.
What is the customer experience strategy of Delta Airlines?
By continuously seeking to meet customer needs with its offerings, the airline is looking to improve upon customer loyalty through positive CX. No doubt it will also create free marketing on social media, as passengers share their positive experiences.
What is the future growth of Delta Air Lines?
Delta Air Lines is forecasted to grow earnings and revenue by 12.5% and 2.8% per annum respectively. EPS is expected to grow by 13.7%. Return on equity is forecast to be 27.6% in 3 years.