What is the meaning of hotel and hospitality?
What is the meaning of hotel and hospitality? Merriam Webster's Dictionary defines hospitality as, “generous and friendly treatment of visitors and guests or hospitable treatment.” It also refers to the industry in which hotels, caterers, and event planners largely operate.
What is the 5 rule of hospitality?
The 10 and 5 rule is a simple guideline that is widely used in the hospitality industry. The rule dictates that when a staff member is 10 feet from a guest, the staff smiles and makes direct eye contact, and when they are within five feet, the staff verbally greets the guest.