What is the job description of airline reservation and ticketing?
What is the job description of airline reservation and ticketing? Reservation agents make and confirm travel arrangements for passengers by using computers and manuals to determine timetables, taxes, and other information. Ticket agents sell tickets in terminals or in separate offices.
How do you become a flight ticketing person?
- High school diploma or equivalent; post-secondary education in travel and tourism is a plus.
- Previous customer service experience, preferably in the airline industry or a related field.
- Strong communication and interpersonal skills with a customer-centric approach.
What are four 4 responsibilities of a booking agent?
- Scheduling tours and live shows.
- Negotiating contracts for their clients.
- Communicating with other industry professionals.
- Attending meetings with clients and venue management.
- Communicating information to and on behalf of their clients.
- Collecting and making payments on behalf of an artist.
What are the key skills for reservation agent?
You'll need: customer service skills. excellent verbal communication skills. the ability to sell products and services.
What skills do you need to be an airline reservation agent?
To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.
What are the three major airline ticketing systems?
Its key components are a central or airline reservation system (CRS), an inventory control system (ICS), and a departure control system (DCS.)
What are at least 5 basic responsibilities of the reservation clerk?
- Answer calls and emails to provide rate and availability information.
- Utilize computer system to update and confirm reservations and room availability.
- Explain hotel amenities and surroundings.
- Confirm and update reservations, including entering data into online system.
What is the difference between reservation agent and receptionist?
A Reservation Agent is the person who sets up the booking in advance, while the Receptionist is the person who welcomes the guests when they arrive at the time of their booking.