What is the job description of a passenger ground service?


What is the job description of a passenger ground service? Job Role Key Information The Ground Services Officer delivers quality passenger services by providing assistance to passengers and addressing their queries. He/She communicates and monitors service standards of ground handling agents and trains them in ensuring that established standards are followed.


What are the questions asked in ground staff interview?

  • Q1. Why You Want To Work As coustomer service. ...
  • Q2. Why I Give You This Oppurnity. ...
  • Q3. need to attend , may i know when is the interview. ...
  • Q4. What is your last qualification. ...
  • Q5. How many Family members you have. ...
  • Q6. Tell Me What is airline. ...
  • Q7. Your parents will allow to live in other city. ...
  • Q8. Why You Join As Grounstaff.


How do I become a passenger service?

Requirements and Qualifications
  1. High school diploma or equivalent.
  2. Previous customer service experience, preferably in the aviation or hospitality industry.
  3. Excellent communication and interpersonal skills.
  4. Strong problem-solving abilities and the ability to remain calm under pressure.


What is an example of a ground staff?

The people who are paid to maintain a sports ground are called the ground staff. The ground staff do all they can to prepare the field. At an airport, the ground staff are the employees of airlines who do not fly with the planes, but who work in the airport helping passengers and providing information.


Is a passenger service agent the same as a flight attendant?

The passenger service agent is based in one airport, unlike flight attendants who travel from place to place. Like flight attendants, their schedule is a far cry from regular 9-to-5 office hours. Passenger service agents can work day shifts and night shifts, and even overtime when they need to.