What is the internal server error in Railcard?
What is the internal server error in Railcard? The “Internal Server Error” message is a generic error message which relates to issues to do with the way your browser is interfacing with the Railcard website. Sometimes this problem can occur if you are using compatibility mode in Internet Explorer (versions IE10 and lower).
Do I need to download my Railcard?
After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.
Does Railcard expire?
Railcards do not renew automatically. You must make sure that your Railcard is renewed in good time because a Railcard that has expired is not valid for use and you may be charged a penalty fare for travelling on an expired Railcard.
How long does it take for Railcard to be active?
In which case please allow up to 5 working days for your Railcard application to be approved.
How long does it take for Railcard to work?
If you have purchased a digital Family & Friends Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.
How do I contact Railcard by phone?
You will need to contact our customer support team on 0345 3000 250 so that we can better understand the activity that has caused your Railcard to be blocked. If appropriate, they will be able to help you get back online with your Railcard.
How do I renew my Railcard?
- Log into your account. You will have made this when you first purchased your Railcard.
- Click on the Railcard you wish to renew.
- Check all the details are correct.
- Pay.
- And you're done!
Why is Trainline not applying my Railcard?
Why wasn't my Railcard discount applied? Railcards offer you up to 1/3 discount on your train tickets, but discounts won't be applied in the following scenarios: The Railcard does not apply to the route you're travelling on. For example, the Network Railcard is only valid for journeys in the South East of England.
How do I link my Railcard to the app?
If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.
How do I know if my Railcard has expired?
If you've given us an email address when you first purchased your Railcard, we'll send you a reminder to let you know your Railcard is due for renewal.
Is it cheaper to use a Railcard?
About National Railcards We offer 9 main National Railcards, which give you savings of 1/3 off train fares. Most are available to buy online or at stations. You must carry your Railcard with you on your journey to qualify for the discount.
Does Railcard work everywhere?
A: Yes, your Railcard is accepted by all the Train Companies who operate Passenger Railway Services within England, Scotland and Wales.
Do they check railcards?
Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
Can I buy a Railcard and use it straight away?
If you have purchased a digital 16-25 Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.