What is the EC 261 document?


What is the EC 261 document? It states that passengers are entitled to financial compensation from the airline if they are affected by long flight delays, short-notice cancellations, or are denied boarding. If you have been affected by one of these, you may be able to claim compensation thanks to EC 261/2004.


How do I claim EC 261 compensation?

Information about the EC 261 compensation Passengers who have experienced a disruption to their flight can claim EC 261 compensation from the airline of the specific flight. To be eligible, the flight must have departed from the EU with any airline or landed in the EU while being operated by a European airline.


What is the 261 compensation?

Passengers are only entitled to claim under the law if the delay or cancellation was within the airline's control. EU Reg 261 requires airlines to compensate passengers when flight delays or cancellations result in passengers reaching their final destination more than three hours later than originally scheduled.


What is EU Regulation 261 14?

Article 14Obligation to inform passengers of their rights 2.An operating air carrier denying boarding or cancelling a flight shall provide each passenger affected with a written notice setting out the rules for compensation and assistance in line with this Regulation.


Do airlines have to compensate for cancelled flights UK?

If a flight you're booked on is delayed or cancelled you may be entitled to compensation. Under UK law, airlines are required to pay compensation to passengers when their flights are delayed or cancelled.


What is the maximum compensation for delayed flight?

The amount of flight delay compensation United States travelers can claim varies. There's a maximum of $700 (excluding accommodation and food costs, which airlines may have to cover). But even short delays can incur penalties of $200 or more.


How do I claim passenger compensation?

To receive compensation for a flight delay or cancellation, you must make a claim with the airline in writing within 1 year of the incident date. The airline has 30 days to respond by issuing a payment or by telling you why it believes compensation is not owed.