What is the difference between front desk and reservation?
What is the difference between front desk and reservation? A Reservation Agent is the person who sets up the booking in advance, while the Receptionist is the person who welcomes the guests when they arrive at the time of their booking.
Is hotel front desk stressful?
It's emotionally and psychologically taxing to work in a hotel. At the front desk, you're the person guests think to call and yell at - not the people who're actually the culprit.