What is the difference between a travel agent and a tour operator?


What is the difference between a travel agent and a tour operator? A tour operator is a person or organisation responsible for planning trips and holiday packages. A travel agent is an individual broker or an agency selling holiday packages. While the tour operator creates the services, the travel agent is an intermediary who sells these services.


What do tour operators sell?

Tour operators primarily engaged in selling their own tours directly to travelers are also included in this industry. EXAMPLES: Tour operation (travel), Tours, except sight-seeing buses, boats, and airplanes, and Wholesale tour operators.


How does a tour operator package a tour?

A tour operator controls, books and devises the whole trip. They create a package holiday by combining all elements such as hotel, airport transfers, activities, restaurants, tours and such like. A tour may not include all of these elements, the list is purely an example.


What are the disadvantages of a tour operator?

Cons of booking with a tour company If you're not the type of person who likes environments with lots new people, then these bigger tours might not be for you. They can also mean the tour guide has less attention for individuals or time for questions.


Do you tip AAA travel agents?

Tipping is optional for just plain advice. Tipping can be done at the end of the trip or at the time of service, just keep is straight so that you are fair. Delivery of special items - If you request extra pillows or an iron, tip $1 per item received, minimum $2.


Are travel agents responsible for refunds?

After discussing the matter with DOT officials, ASTA discovered that instead of all travel advisors being responsible for all airline refunds, the rules would only pertain to agents who are listed as the official “merchant of record” for the transaction.


What are the four qualities of a tour operator?

5 must-have characteristics of tour operators
  • Genuinely enthusiastic. Tour operators aren't allowed to have an off day. ...
  • Multi-tasker. The tour operator is the leader of any activity that has been planned, and they must be able to conduct themselves as such. ...
  • Resourceful. ...
  • Capable of dealing with ambiguity. ...
  • Culturally aware.


Do you tip a travel agent?

Don't tip your travel agent. “An adviser's job is to create memorable trips for you and they get compensated for their service, so they don't expect more money on top of that,” she said.


Why are travel agents high risk?

Find a Credit Card Processor But travel agencies also typically fall under “high risk.” One reason for that is the higher-than-average chargeback rates that can come from bookings for a future trip that a client later wants to cancel. Not to worry.


Is it better to use a travel agent or do it yourself?

Travel Agents Can Save You Time Booking a trip, with all its working parts, can take hours, especially if you're researching and comparing the best deals, said Avery Harris of Viking Travel. A travel agent will take much less time to help you find what you're looking for, Harris said.


What percentage of a trip does a travel agent get?

The commission percentage agencies earn depends on numerous factors, the most important one being which private contracts you have access to. Here's a general rule of thumb on the airline ticket commission range you can expect as a travel advisor: Domestic: 0-5% International: 10-22%


Do people still use travel agents?

National Geographic looks into whether or not people still use travel advisors, and the answer is a resounding yes!


Do travel agents get discounts on hotels?

Often, travel agents receive deals directly from hotels and tour operators that you may not have access to. They also have contacts with resorts and hotels, so they can bargain for better deals.


What are the disadvantages of using a travel agent?

  • You're Not The One Planning Your Travel. While not planning your travel is a pro to some, for other travelers, it's a major con. ...
  • You Add Another Person To The Equation. ...
  • You Actually Have To Find The Agent. ...
  • They're Not Great For Spur-Of-The-Moment Changes.