What is the customer experience strategy of Delta Airlines?
What is the customer experience strategy of Delta Airlines? By continuously seeking to meet customer needs with its offerings, the airline is looking to improve upon customer loyalty through positive CX. No doubt it will also create free marketing on social media, as passengers share their positive experiences.
What makes Delta so successful?
The quality of Delta's in-flight and airport experience, expanding network of destinations and reputation for reliability lifted it to the number one ranking on Conde Nast Traveler's 2022 Readers Choice Awards for Best Airlines in the U.S.
Why do customers choose Delta?
Generally, Delta is a good airline for travelers who want a comfortable flight experience overall at a cost that's in line with its service and offerings.
What is the hardest airline to get hired at?
Yes, it is hard to get a job at Delta Air Lines. Delta Air Lines is a Fortune 500 company, making it harder to get a job than some airline competitors. The company does have a high turnover rate, so they are consistently seeking new employees; however, they are selective in who they hire.