What is the boarding guarantee for Eurostar?


What is the boarding guarantee for Eurostar? Boarding guarantee If you'd like to switch for an earlier or later train on the day you're travelling, we guarantee to find you a seat, even if Business Premier is full. Unfortunately, we're unable to offer this guarantee for trains to and from the Netherlands.


Are you guaranteed a seat on the Eurostar?

Please note seat selection is subject to availability. You may be assigned an alternative seat. Unfortunately, you cannot choose a seat or specify a seating preference when travelling between Belgium, France, the Netherlands and Germany.


Do you have to go through customs from Paris to London train?

Check-in procedures for Eurostar trains Travelling from Paris to London requires passengers to go through Eurostar's customs and security screening at Paris Gare du Nord because the United Kingdom is not a Schengen zone country.


Is St Pancras the same as Kings Cross?

Kings Cross Station and St. Pancras International are two separate stations, leading to different retailers. They're just across the road from each other.


Do you have to arrive 2 hours before Eurostar?

Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.


Can I get the next train if I miss Eurostar?

If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.


Are there long queues for Eurostar?

Are there queues at Eurostar St Pancras? There may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer. But don't worry – our staff will be on hand to guide you through the departures process and ensure you board your train.


What happens if my train is delayed and I miss a connection?

If you miss your connecting train This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.


Can I use same ticket if I miss the train?

If you are caught with a reserved ticket for another train, you will be treated the same way as travelling without a ticket. A hefty fine will be imposed and the railways may also take legal action. If you miss your train with a reserved ticket, you have no option but to reserve a seat again for the next train.


Do you need to arrive 90 minutes before Eurostar?

The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.


How often is Eurostar late?

At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.


Do you need to print Eurostar tickets?

But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.


What happens if you are late for Eurostar?

Generally, if you'd left enough time had the delay not happened, Eurostar will re-book you onto the next available service. If you're delayed getting to the Eurostar station by something other than a train, YMMV, so it's probably best to leave more time for that.


Can you take food and drink on Eurostar?

Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids. So why not bring a bottle too.


Is there WIFI on Eurostar?

Our trains have free wi-fi throughout. To connect, choose EurostarTrainsWiFi then go to register.onboard.eurostar.com to get started.


How strict are Eurostar with luggage?

On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.


Do you go through passport control on Eurostar?

How does Eurostar check-in work? Once you've scanned your ticket at the gates, you'll join the baggage check, identical to what you have at an airport. After that, you'll enter a line for passport inspections. For EU passengers, there are also electronic gates which you can use if you have an e-passport.