What is the best way to answer reservation inquiries?


What is the best way to answer reservation inquiries?

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  1. Respond to the inquiry as soon as possible.
  2. Start with a note of appreciation.
  3. Take time to understand their inquiry.
  4. Be concise, don't add unnecessary details.
  5. Give a thorough response that answers all their questions.
  6. Offer your future availability for further inquiries.


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