What is the 10 by 10 rule in hotel?
What is the 10 by 10 rule in hotel? These simple actions take service to a higher level, yet, they are missing in many organizations. I've expanded the Disney concept in my customer service training workshops by encouraging employees to greet customers within 10 seconds of coming within 10 feet of them. I call it the 10-10 rule.
Do hotels mind if 5 people stay in a 2 person room?
If you attempt to have five people stay in a 2-person room, it is likely to be against the hotel's policies. Most hotels strictly enforce their occupancy limits to ensure the safety and comfort of all guests and to comply with local regulations.
What is hotel checkout rule?
Most hotels require that travelers check out by 11:00 a.m. or noon so housekeepers have time to clean rooms for the next guest. Be sure you know the deadline at your hotel so you can plan accordingly. If you need a little extra time, call the front desk as far in advance as you can and see if they can accommodate you.
What is the 80 20 rule in hotels?
The 80/20 Rule states that a small number of causes are responsible for a great number of effects. In business that often means 80% of your revenue comes from 20% of your customers, so looking after them should be your primary focus.
Why do hotels take 50 dollars?
This credit card is what the hotel will charge in the case of any damage to your hotel room. Each hotel will have its own specific hold amount, generally $50-$200, on top of your room rate (including taxes and fees).
What is hotel formula?
Revenue per available room (RevPAR) is a performance measure used in the hospitality industry. RevPAR is calculated by multiplying a hotel's average daily room rate by its occupancy rate. RevPAR is also calculated by dividing total room revenue by the total number of rooms available in the period being measured.