What is Southwest's culture?


What is Southwest's culture? Southwest® is known for our legendary Hospitality and world-famous where People come first. We care for our People and communities, and our People care for each other. Our Culture is woven into all aspects of our business, from how we treat each other to how we provide Hospitality to our Customers.


What is Southwest reputation?

Southwest Airlines reviews Online customer reviews tend to agree with Skytrax's assessment. According to the 2022 Airline Quality Rating report, Southwest was ranked as the No. 1 airline in 2021 and 2020. In addition, Southwest had the second lowest consumer complaint rate in 2021.


Why is Southwest so loved?

Southwest® is known for our legendary Hospitality and world-famous where People come first. We care for our People and communities, and our People care for each other.


Which airline has the best culture?

World's Leading Cultural Airline 2021
  • Air China.
  • Air New Zealand.
  • Japan Airlines.
  • Qatar Airways.
  • SriLankan Airlines.
  • Swiss International Air Lines.
  • Thai Airways.
  • Vietnam Airlines.


Is United or Southwest better?

Southwest: Which Is Best? Southwest is more generous with its perks, fees and customer service, but United offers double the destinations.


Where does Southwest rank?

Southwest Airlines ranked as the second best domestic airline, according to Bounce's 2023 Airline Index.


Why do you want to work for Southwest?

Let them know that you are wanting to explore your own career potential and you feel that Southwest Airlines will give you the challenges and opportunities to keep climbing and discover your potential.