What is quality guest service?
What is quality guest service? Quality Guest Service is the consistent delivery of products and services which not only meets the expectations but also exceeds the expectations of guests. It focuses on providing delightful hotel experiences that may last a lifetime.
What is guest service and why is it important?
Top-notch guest service experience can help you build trust with your customers who will be more than happy to give you recommendations and reviews. You can use this information to build better-targeted marketing strategies and make sure there is no discrepancy between what you advertise and what you offer.