What is my Railcard number?
What is my Railcard number? It is found within the email confirmation you would have received after we have approved your Railcard application. If you have purchased your Railcard from the Railcard website you will need to click 'Manage my Railcard' on the website or homepage to log in to your account.
How do I get a new Railcard from Santander?
To apply for a replacement card, click 'Manage my Railcard' on the 16-25 Railcard website homepage to log in to your account and apply for a replacement. Once logged in, click on 'Details' under your active Railcard, then click on 'Replace Railcard (Lost or stolen)'.
Does Railcard expire?
Railcards do not renew automatically. You must make sure that your Railcard is renewed in good time because a Railcard that has expired is not valid for use and you may be charged a penalty fare for travelling on an expired Railcard.
Can someone else use my Railcard?
The Railcard is for your use only, and provides discounts only on tickets bought for your own use.
Can you have 2 railcards?
It is possible to add multiple Railcards for different people who are travelling. When the fares are displayed, click on one of the prices to see how much money you have saved with your Railcard. Your total journey cost will include the correct discounts for each of the passengers and Railcards entered.
How do I find my Railcard details?
A: Check your mailbox (including your junk mail) for an email from our Railcard team. If you still can't find it, please click Manage my Railcard on the website homepage to log in to your account.
What if I lost my Railcard before travel?
If you've lost your card or forgotten it you can login to your account. If you have already purchased a discounted ticket and you can't access your Railcard you'll need to speak to station staff before getting on the train to exchange your ticket, otherwise onboard you may have to purchase a full price ticket.
Have lost my Railcard?
If you bought it at a station, provided you can produce the completed Receipt portion of your original application form, then you can apply for your lost or damaged Railcard to be replaced at any staffed station ticket office.
Can I get an online copy of my Railcard?
If you have ordered a digital Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard.
Why is my Santander Railcard code not working?
If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.
Do I need a physical copy of my Railcard?
Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.
How long does it take to get a Railcard?
Please allow up to 5 working days for your Railcard application to be reviewed. Once approved, a download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.
Do they check railcards?
Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
How do I receive my digital Railcard?
After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.
Do senior citizens get discount on trains?
And since Amtrak travelers 65 years of age and over are eligible to receive a 10% discount on most trains, it becomes an affordable alternative.