What is level boarding on trains?


What is level boarding on trains? “Level-boarding” refers to having trains that have interiors that are level with station platforms, so that a passenger does not have to climb any steps to board the train. This allows people in wheelchairs to board quickly and easily without any special assistance.


Can I just buy a train ticket at the station?

You can purchase tickets in person at any staffed Amtrak station. At most staffed stations, we accept Amtrak gift cards, credit cards, and debit cards with a credit card logo.


What are peak train times?

Peak fares are charged during business rush hours on any weekday train scheduled to arrive in NYC terminals between 6 a.m. and 10 a.m. or depart NYC terminals between 4 p.m. and 8 p.m.


What happens if you miss a train?

Speak to the train staff to find out if you can board the next train with your existing ticket, they may advise you to go to the ticket office at the next station to exchange you ticket for a new one, free of charge. If you are traveling with one of the following carriers.


Can I use my ticket on a later train if my train is Cancelled?

If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.


Do you go through security on Amtrak?

What kind of security do you go through on Amtrak? None! The train stops, you get on, and you go! They have the option of asking for ID, but rarely do.


Can you sit anywhere on Amtrak?

In almost all cases, Amtrak seats are not assigned. The exception is Acela Express route seats and business class seating on the Northeast Regional, Carolinian, Palmetto, and Vermonter. Otherwise, Amtrak has a first-come, first-serve seating policy for coach seats.


Can I get an earlier train than my ticket?

Advance train tickets aren't flexible, so you must catch the train specified on your ticket. If you catch an earlier train, you may have to pay additional fees, so please check with ticket staff at the station.


Can I reserve a seat on a train after booking?

Your seat will be automatically assigned when you complete your reservation. You may change your assigned seat and choose a different seat at any time after your booking is complete by viewing your reservation in the Amtrak app or on Amtrak.com.


Can I bring food on Amtrak?

You may bring your own food and beverages onboard for consumption at your seat or private Sleeping Car accommodations. However, you can only consume food and beverages purchased in Dining and Lounge Cars in those cars. Personal food and beverages are allowed in the upper level of Superliner Sightseer Lounges.


What is the boarding group on a ticket?

Boarding groups are usually assigned to passengers at check-in, or can be predetermined based on airline status or special classifications like passengers with disabilities or families. Boarding groups might also be a perk of having status on an airline.