What is Delta Air Lines customer satisfaction rating?

What is Delta Air Lines customer satisfaction rating? Delta has been selected by customers as the Skytrax Best Airline in North America for 2021 and was recognized for its health, hygiene and safety protocols during the COVID-19 pandemic. Sept. 29, 2021, 3:30 p.m. May 12, 2021, 6:05 a.m.

How many complaints does Delta have?

Delta saw the number of complaints filed with the U.S. Department of Transportation nearly triple in 2022, to 4,616 complaints, from 1,594 in 2021. That's significantly higher than the 963 complaints filed against Delta in 2019.

What airline is comparable to Delta?

Delta Air Lines (DAL) competes with United Airlines Holdings, Southwest Airlines, and American Airlines Group for domestic and international airline travel business in the United States.

What are the least safe airlines in 2023?

Why are Delta air lines so cheap?

Seat Class: Delta Airlines offers different seat classes, including economy, premium economy, business class, and first class. Economy class tickets tend to be more affordable, while premium cabins come at a higher price. The perceived cheapness of Delta tickets may be related to booking in economy class.

Is Delta good for long flights?

Verdict. The revamped main cabin service is a game-changer for economy fliers and firmly puts Delta into the top-tier of main cabin options for long-haul travelers.

What airline has the most customer complaints?

In 2022 , Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.

Which is better Delta or United?

In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.

Why do people prefer Delta Air Lines?

Generally, Delta is a good airline for travelers who want a comfortable flight experience overall at a cost that's in line with its service and offerings.

What are the weaknesses of Delta Air Lines?

What is the best airline in the world?

1. Singapore Airlines: The Singapore flag-carrier has been named Airline of the Year at the Skytrax World Airline Awards 2023 in Paris. Click through the gallery to see the best of the rest.

Is Delta the most expensive airline?

Delta's lowest-performing category was affordability, according to the report. I do think Delta goes a step above and beyond, Kelly said. They're also the most expensive airline, and they're profitable. So consumers are willing to pay to be treated as humans.

Is Delta the most comfortable airline?

Delta, Alaska Airlines, Southwest Airlines and American Airlines are tied for No. 2 in passenger comfort. WalletHub names Envoy, a regional airline owned by American, as the safest airline.

Is Delta the best airline in the world?

Delta has been named the World's Most Admired Airline by Fortune, with the company ranking No. 1 across the board in the industry for values including innovation and people management. Delta also rated higher than any other airline on the overall list of Most Admired Companies, climbing to No. 12 this year.