What is considered luxury in hospitality?
What is considered luxury in hospitality? Luxury hotels are the top of the range, offering the highest levels of service, quality, and comfort. They typically have high-end amenities, like spas, fine dining restaurants, and large rooms with upscale furnishings.
What is a luxury guest?
Luxury guests tend to bring in more revenue per booking, as they are the guests who will pay for premium amenities and upgrades during their stay.
What makes a luxury hotel exceptional?
What makes a luxury hotel exceptional? Most luxury hotels have invested heavily in interior design and décor to make the space classy. They have elegant furniture, beautiful lighting, beautiful curtains or drapes, wall artwork, world-class bed(s) with clean, beautiful bedding, and much more.
What are the key pillars of luxury in the hospitality industry?
So far we've examined two key pillars of luxury hospitality: quality and consistency; and service and the emotional connection. Here we turn our attention to the third and final pillar: the soul of the luxury hotel or Palace. It's a concept that's hard to define, a confluence of elements that uniquely come together.