What is considered a scratch on a rental car?


What is considered a scratch on a rental car? Damage will be considered a scratch if it is through the paint. Generally this can be determined if a fingernail catches on the scratch when running fingernail along painted surface. Light markings not through the paint will be considered normal wear and tear.


Is it OK to claim insurance for scratches?

Just because you can file a claim on a scratch or dent doesn't mean you should. Filing a claim may lead to an increase in your premium unless you have accident forgiveness. And if the damage is truly minor, it may not make sense to file because it could cost less to fix than the amount of your deductible.


Does Hertz charge for minor scratches?

Fair, Wear & Tear is minor or superficial scuffs, scratches, dents & stone chips within the FWT guide, that can be repaired or removed by using polish and the metal is not exposed. Light scratches where no metal/plastic/undercoat is exposed. No more that 20 mm in diameter if exposed.


What is considered a damage on Hertz?

Abnormal wear and tear Painted surface: Scratches larger than 5 cm that go down through paintwork to the underlying material. Unpainted surface: Scratches larger than 10 cm. Scraped surfaces, larger nicks and cracks in the plastic. Indentations in the plastic more than 2 cm in diameter.


How strict is Enterprise on return time?

There is generally a 29 minute grace period for daily rentals. If the vehicle is returned within 2 ½ hours of the time it was rented on a subsequent day, additional hourly charges will apply. Hourly charges for your location and rental can be found on your rental contract.