What is an e-ticket UK?


What is an e-ticket UK? An eTicket is issued as a QR code and sent to you by email, which can then either be printed onto paper or displayed on your phone to scan at a barcode reader at the station. The Key is our contactless smartcard which can store multiple tickets for travel.


How do I travel with an e-ticket?

To check in with an e-ticket you only need to provide a valid passport (for international flights) or government issued ID (domestic flights) so the agent can pull up your record in their system. The check-in agent then provides your boarding pass to take to the gate.


Why is Trainline not giving me an e-ticket?

If you didn't get an email, make sure you check your junk/spam folders, in case it's hiding in there. If you still can't find it in your emails, or you've lost your already printed Print-Your-Own ticket, you can reprint it from “My bookings” on our website.


How do I use an e-ticket UK?

  1. Open the email we send you with the PDF(s) attached – this is separate to your booking confirmation email.
  2. If you like, you can add the eticket(s) to our app or Apple Wallet.
  3. Scan the QR code from your phone at the ticket gate at the station, or show to staff.


How does mobile e-ticket work?

You can receive an e-ticket via email or download it as a PDF. Then, you can print it out or display it on your mobile device for entry. On the other hand, you can show and access a mobile ticket on a mobile device, typically through a dedicated app or digital wallet like Apple or Google Wallet.


How long does it take to get your e-ticket?

An electronic ticket is a non-physical ticket issued by the airline and stored in the airline's system in the place of physical tickets. Some e-tickets are issued immediately after booking and others may be issued closer to departure. You will receive your e-ticket no later than 24 hours before departure.


Is a QR code an e-ticket?

You can scan e-tickets with your phone. The PDF will be the e-ticket, which will contain a QR code that you can scan in person at your event. You can scan the QR code with any phone that can scan a QR code.


What are the disadvantages of e-tickets?

There are very few disadvantages of E-Ticketing, which are as follows:
  • E-ticketing charges extra for the online services.
  • Your personal information is shared on the website and is vulnerable in a scenario of a data breach in that website or company.


How does the Eticket work?

When a customer purchases an e-ticket, the e-ticket is emailed to them as a PDF file or stored in an online ticketing system. The e-ticket contains information such as the customer's name, flight number, seat number and other relevant details about the purchase.


Can I print my e-ticket at the airport?

Many airports are installing self-service check-in desks, which can help save time as there are rarely any queues for them. If you see one, type in your information on the screen (usually your eTicket's reservation number, your passport number, and/or your flight details), and it'll print your boarding pass for you.


Can you screenshot an eTicket?

No, please do not screenshot your e-ticket as the QR code may be blurred or not sufficiently accurate to scan.


Can I show my ticket on my phone at the airport?

You might show the ticket for your flight if the check-in agent can't find the booking record simply with your ID document. But you'll need to show a boarding pass on your phone to pass security and get on to a plane.


Do I need a boarding pass if I have an e-ticket?

To check in with an e-ticket you only need to provide a valid passport (for international flights) or government issued ID (domestic flights) so the agent can pull up your record in their system. The check-in agent then provides your boarding pass to take to the gate.


Is an e-ticket the same as a ticket?

A flight ticket and E-ticket are almost the same thing. During check-in, you pick up your boarding pass and counter agents may ask you to showing the flight ticket or E-ticket and a valid travel document at the check-in counter.


Can e-tickets be scanned on my phone?

You can scan e-tickets with your phone. The PDF will be the e-ticket, which will contain a QR code that you can scan in person at your event. You can scan the QR code with any phone that can scan a QR code.


Is a screenshot of e-ticket valid?

The RDG later confirmed that screenshots of tickets may be accepted as valid tickets if the barcode can be validated by an inspector using a scanner, but it said this is not recommended as it increases the chances of the ticket becoming obscured and unreadable.


Do I need to print my e-ticket?

There is no need to print tickets thanks to e-tickets. In other words, e-ticket or online flight tickets have replaced the print ones. Passengers and airline company makes a contract through e-tickets. Passengers' ticket details are secured in the company's database through encryptions such as PNR.


Can I use my e-ticket on my phone?

You can show your E-tickets on your phone, as long as the barcode is clearly visible on entry.