What is a ticket on Trainline?


What is a ticket on Trainline? An eticket comes as a PDF attached to an email, which you can either open from your email or in our app. Mobile Tickets are just like etickets, except you can only open them directly in our app and you need to 'activate' the ticket before you use it.


Can I get a refund on my Trainline ticket?

Flexible tickets Anytime, Off-Peak and Super Off-Peak can be bought as Single or Returns. Single tickets - each is refundable. Return tickets - are refundable where both directions are unused.


How do I pay my Trainline?

What payment methods can I use to book tickets?
  1. Card payments (Visa, MasterCard, American Express, Diners Club, Maestro)
  2. PayPal.
  3. Apple Pay - learn how.
  4. Google Pay.


Does Trainline cover tube costs?

Yes. If you need to use the London Underground (the tube) to complete your journey, we'll package up the cost of your Overground and Underground tickets for you. You can then select a ticket to that underground zone, i.e. Edinburgh to London Underground Zone 1.


Why does Trainline charge a booking fee?

Why do you charge a booking fee? These fees go towards improving our products and services, so you can keep enjoying hassle-free travel by rail and coach.


Why do people use Trainline?

From live times and disruptions info to split tickets and price alerts for the cheapest tickets, the Trainline app gives you control of your journey. It makes train and coach travel across the UK and the rest of Europe easy.


Is Trainline cheaper in advance?

Train operators set ticket prices in yields, with advance purchase tickets as the cheapest option.


Does Trainline include seat reservation?

Free seat reservation allocated at the time of booking If you require a reservation you will be allocated one at the time of booking. Many carriers allow you to specify seating preferences, fill these in when prompted during the booking flow and we'll do our best to provide a seat meeting those preferences.


Is it OK to buy tickets from Trainline?

Yes, Trainline is legitimate. Their app and website connect directly to rail and coach carriers' ticketing platforms so every ticket you buy through Trainline is valid for travel.


What is the difference between Trainline and National Rail?

Trainline is accredited by National Rail to provide information, timetables and sell tickets for the UK rail industry. If you're after information about National Rail, you've come to the right place. National Rail is the public facing brand of the Rail Delivery Group (RDG).


Can I show my train ticket on my phone?

Show Your eTicket Open the eTicket on your mobile device and show the barcode to the conductor. You can even print your eTicket before you arrive at the station.


Is an e-ticket the same as a ticket?

A flight ticket and E-ticket are almost the same thing. During check-in, you pick up your boarding pass and counter agents may ask you to showing the flight ticket or E-ticket and a valid travel document at the check-in counter.


Can I just show my e-ticket on my phone?

Can I use my air travel e-ticket from my phone without printing a hard copy? Sure, you can! Just make sure you have your ticket information on hand, usually stored in an app or on a phone. It makes the check-in process a lot easier, and you won't be fumbling around with paper tickets.


Do I need to print my e-ticket?

There is no need to print tickets thanks to e-tickets. In other words, e-ticket or online flight tickets have replaced the print ones. Passengers and airline company makes a contract through e-tickets. Passengers' ticket details are secured in the company's database through encryptions such as PNR.