What is a good reason to cancel an online order?
What is a good reason to cancel an online order? Why do customers cancel orders? “I changed my mind” is the top reason for cancelling an order, according to Statista. High shipping costs and long delivery time are other popular reasons. Customers cancel orders because they feel buyer's remorse, usually immediately after they hit “buy”.
When someone cancels last minute?
Don't take it personally. When someone fails with you, it's easy to feel like it's a personal attack. But, in reality, if someone cancels the date at the last minute, it's probably not about you. During my conversation with Linda, she told me: “Take yourself out of the center of the problem.”