What information is usually requested on a guest registration card?
What information is usually requested on a guest registration card? A collection of important guest information created by the front desk agent following the guest's arrival; includes the guest's name, address, telephone number, and company affiliation; method of payment and date of departure.
What are the 5 main data that should be obtained when a guest making room reservation?
- Contact Information. The most important data is the guest's contact information. ...
- Demographics Information. Another great data source is the demographic information of the guest, such as their age, nationality, and gender. ...
- Guest's Preferences. ...
- Interests. ...
- Feedback and Communications.
What are three items that a hotel would lend to a guest in the room?
Types of guest loan items The types of items that a hotel makes available for guests to borrow vary from hotel to hotel. Such items typically include refrigerators, sewing kits, air purifiers, white noise machines, cribs, bed boards, computer and phone charge cords, and voltage adapters.
What is an example of providing a guest with information?
For example, providing a guest with information would be informing them of the hotel check-in time and other amenities. Communicating with a guest would involve having a conversation about their stay, addressing any questions or concerns they have, and giving them advice on places to visit in the area.
What does a hotel usually provide for the guests?
Simple, tasty food: The availability of food and beverage outlets varies based on the hotel service level. However, certain things—such as a hot breakfast—are a basic offering that really adds to a guest experience. Even budget hotels could be conveniently located next to an all-day diner, which caters to hotel guests.