What if TfL charged me more than cap?
What if TfL charged me more than cap? Automatic reductions and retrospective refunds If your total fares have reached more than the cap for the span of zones your travel covered during one day of travel, we'll automatically subtract the difference.
Does TfL prosecute?
3.3 TfL may also prosecute for any criminal actions or anti-social behaviour which causes or is likely to cause service disruption.
Can you get a refund on TfL?
If you used pay as you go or a Travelcard on Oyster, refunds are given as pay as you go credit, web credit or by transfer into your bank account. If you used contactless, refunds are given on the card used. If you used a paper ticket or National Rail smartcard, refunds are made by transfer into your bank account.
Is TfL free for police?
I understand that officers get free travel on TfL services both on and off duty, using their individually assigned TfL Police Oyster cards, as well as the ATOC concessionary scheme that provides officers with unlimited travel on most national rail services within a 70 mile radius of London.
Can TfL affect your credit score?
In addition, it does not affect your credit rating in any way. You have the right to challenge the registration of the debt by making an application to file (dependant on the type of contravention), either a Statutory Declaration or Witness statement, Out of Time.
What is a TfL penalty charge?
If you don't follow the signs and road markings, we may issue you with a Penalty Charge Notice (PCN). The PCN for red route traffic offences paid within 28 days is £160.
How much is a 1 day travelcard London?
Travelcard prices start at £15.20 for a central London 1 day Travelcard (zones 1-4). Child Travelcards prices start at £7.60 (zonnes 1-4).
What happens if you forget to tap off?
Missed Tap Off Cost If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.
Is Oyster cheaper than contactless?
There is no price difference between the Oyster card and contactless card. What is this? Every time you travel on London's public transport, your contactless payment card is charged the same fare as your Oyster, including cap prices (the maximum amount you'll pay daily and weekly to travel throughout London).
What do I do if TfL overcharged me?
If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.
How do I contact TfL about incorrect charges?
Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply)
Can I sue TfL?
If you have been injured while on a Transport for London service and believe negligence is the cause you may be eligible to make a TFL accident claim for compensation. London River Services, London Trams, TFL Rail, London Dial-a-Ride and the Emirates Air Line cable car link across the River Thames.
Why is TfL charging me 10p?
When using your card via contactless, Apple Pay or Google Pay, customers are sometimes charged 1p or 10p as part of an authorisation check. Companies issue this authorisation check to ensure the card is valid and has funds available.