What if my booking com account has been hacked?
What if my booking com account has been hacked? Contact us immediately to report the infringement and that your account may have been compromised. To help you and your guests as quickly as possible, your contract with Booking.com requires you to notify an actual or suspected account take-over within 24 hours.
How do I contact booking com customer service?
You can go to booking.com/help to get in touch with us.
Can booking com have fake reviews?
As an online travel agent (OTA) that handles bookings and credit card transactions, and supposedly only allows reviews from verified guests, Booking.com should be far less susceptible to fake reviews than a review site like Tripadvisor, it's not infallible.
Does booking com provide protection?
The Partner Liability Insurance provides Booking.com partners (both owners and property managers) with US$1,000,000 in primary liability coverage for all stays booked through our platform at no additional cost to you.
Does booking com sell your information?
We share personal data with advertising partners, including your email address, IP address, and telephone number, as part of marketing Booking.com services via third parties (to ensure that relevant advertisements are shown to the right audience).