What if I never got my deposit back from Hertz?
What if I never got my deposit back from Hertz? Regardless of how you paid for your rental car, contact Hertz at 800-654-4173 if you don't receive your security deposit back within the anticipated time limit.
Can I pay my Hertz rental with a debit card?
Rental Qualifications and Requirements. You must pay Hertz for all charges with a credit, Visa/Mastercard debit or charge card that is accepted at the pick up location (Card) or by cash.
Can I cancel a Hertz reservation for credit?
Once rented there are no refunds or credits for unused rental days. 6. *Cancel or No-Show fees will never exceed the total prepaid amount.
How long does it take for Hertz to give back deposit?
Hertz will return your deposit once you return the car in good condition, on time, and with the appropriate amount of fuel. The release time can vary; if you used a credit card, the hold on the deposit would be released within 24 hours. If you used a debit card, the release time depends on your bank's policy.
How long is Hertz credit card hold?
Hertz puts a hold on your account for the full cost of the rental plus the security deposit. When you return the vehicle, Hertz charges the full amount of the rental. It will release the hold on the deposit within 24 hours.
Does Hertz always charge a deposit?
We typically reserve an amount on your credit card (or take a deposit) at least equal to the estimated charges plus a security bond (amount is shown on your Rental Agreement). This may be released (or refunded) on return of the vehicle following payment of the rental charges.
Do rental cars put a hold on your credit card?
Hotels typically apply a pending charge on your card when you arrive, as do rental car companies. This pending charge holds space on your card to ensure there will be funds to cover at least some of the eventual charges for your hotel or car. This isn't a completed, or posted, transaction.
How do I dispute Hertz?
Customer Complaint: Hertz requests and BBB recommends that if you have any complaints or concerns, please contact Hertz's Executive Customer Service Team at [email protected] or (239) 301-7000 prior to contacting BBB.
Can I use a debit card to rent a car?
Major rental car companies—including Avis, Budget, Enterprise and Hertz—all permit rentals on a debit card. But it's important to read the fine print. While most companies accept debit cards, they look for specific types of cards and require you to take additional steps that can make the process more time-consuming.
Why did Hertz charge me 200 extra?
Hertz Hold on Credit Card The authorization hold is a standard practice. It ensures that the rental charges and any additional expenses (like fuel charges or late return fees) can be covered by the renter's available credit. The hold amount can be up to US$200 for credit cards and US$500 for debit cards.
What is the deposit for most rental cars?
How much is the deposit? In general, a minimum of $200 plus the amount due for the rental will be charged to the payment method for security purposes. The deposit for high-value vehicles may be higher. These funds will not be available to you during the rental.
How long does it take to get a refund from Hertz?
Contact our Customer Care team at 1 (800) 654-3131 to cancel your reservation and begin the refund process. Please note the refund will take up to 10 business days to process.