What happens if you lose your family and friends Railcard?


What happens if you lose your family and friends Railcard? Don't worry it can be replaced. You are entitled to apply for one replacement in the event of loss or damage.


Do I need a photo for a family and friends Railcard?

You will need a passport style photo (shoulders up) if you are purchasing a digital Family & Friends Railcard online.


Who is the second cardholder on the Family and Friends Railcard?

The second cardholder can be any adult that might spend time with your children such as a friend, grandparent, or childminder.


Can I buy a Railcard that is not digital?

Unfortunately, you can only have one version of your Railcard – either plastic or digital.


Can I get an online copy of my Railcard?

If you have ordered a digital Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard.


Can foreigners get a 16-25 Railcard?

Yes, you can. Simply click 'Buy Now on the website homepage to get started.


Do I need a physical copy of my Railcard?

Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.


Do they check railcards?

Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.


What happens if I give my Railcard to someone else?

The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.


Can I use my boyfriends Railcard?

No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.