What happens if you get on the wrong Eurostar train?
What happens if you get on the wrong Eurostar train? If you board any train other than the one specified on your ticket you will have to pay the full fare applicable to the train, journey and class in which you are travelling.
Can I change time of Eurostar?
You can change the date or time you're travelling without paying an exchange fee up to seven full days before departure. If you change an adult ticket within seven days of departure, you'll need to pay an exchange fee (£30 in Standard / £40 in Standard Premier). There's no fee for changing child tickets.
Is WIFI free on Eurostar?
Our free wi-fi uses 3G and 4G signals en route.
Can I get the next Eurostar if I miss my train?
What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.
Can we bring water on Eurostar?
Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids. So why not bring a bottle too.
Do trains have cameras on them?
Yes, trains in the United States and many in Great Britain do feature a type of security camera inside the cabs and externally as well. Also called onboard surveillance cameras, there is a multitude of reasons why each type of train features them on its exterior and interior.
Can you bring water on Eurostar?
There's no restriction on liquids so you can take all your favourite toiletries.
Can you walk between coaches on Eurostar?
You can walk from one carriage to the other on Eurostar. You can get in touch with Eurostar staff by email, and enquire if your bookings can be linked, or to have your seats reassigned. The link below may be of help.
How often is Eurostar late?
At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.
Can I show my train ticket on my phone?
Show Your eTicket Open the eTicket on your mobile device and show the barcode to the conductor. You can even print your eTicket before you arrive at the station.
Do you really need to be 90 minutes early for Eurostar?
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
Can I take my own food on Eurostar?
Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.