What happens if you don't touch out Oyster?
What happens if you don't touch out Oyster? If you don't touch in and out, we can't tell where you've travelled from or to, so your journey will be incomplete.
How long does it take for TfL to charge?
The charge will usually be applied to your account within 3 days of travel. A single charge will be made for each day travelled, as TfL calculates your fares for all your journeys across each day. Find out more about TfL's contactless card service.
Can I just tap my card on the tube?
If your card was issued in the UK on Visa, MasterCard, Maestro or American Express and displays the contactless payment symbol, you should be able to use it to travel on bus, Tube, tram, DLR, London Overground and most National Rail services in London.
What happens if I forget to tap out on contactless?
You will be charged the single fare to the end of the route, so always remember to tap off in order to pay the correct fare. If you do forget to tap off please contact customer services. To find out more about Tap On Tap Off Contactless visit our FAQ section on the Contactless Portal.
What do I do if TfL overcharged me?
If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.
Why did TfL charge me 10p?
Why do I have a £0.10 charge from Transport for London (TfL)? When you use your Starling card on public transport (like TfL) - they'll do a card check, which will show a small payment of £0.10. They'll update the amount once they work out your fare after a few days.
Do you tap on and off with Oyster card?
Touch your Oyster card in at the start of your journey and touch out at the end on yellow card readers to pay the right fare. Only touch in on buses and trams.