What happens if you don't touch out on the tube?
What happens if you don't touch out on the tube? If you don't touch in and out, we can't tell where you've travelled from or to, so your journey will be incomplete. Maximum fares don't count towards capping. If you don't touch in, you may be charged a penalty fare.
What happens when you tap on the bus and forget to tap off?
You'll be charged the Single fare to the end of the journey of the bus you were travelling on - so please remember to 'Tap off'!
What to do if you forget to tap off go card?
If you think you've been overcharged or received a fixed fare of $5 or $10 because you weren't able to tap on/off correctly, you can request a balance adjustment within 120 days from the date the error occurred. The easiest way to request a balance adjustment is online via your go card account.
Why am I getting charged twice on TfL?
When you use contactless or Oyster to pay as you go, there is a maximum amount of time that you can spend making a single journey on Tube, DLR, London Overground, Elizabeth line and National Rail. If you spend longer than the maximum journey time for your journey, you could be charged 2 maximum fares.
Can TfL affect your credit score?
In addition, it does not affect your credit rating in any way. You have the right to challenge the registration of the debt by making an application to file (dependant on the type of contravention), either a Statutory Declaration or Witness statement, Out of Time.
What is the maximum fare on the tube?
If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.
What do I do if TfL overcharged me?
If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.
What is TfL unpaid fare?
Unpaid fares Sometimes your card may be accepted by our card readers, but the payment is declined by your card issuer. If this happens: You've made a journey that you've not paid for. You won't be able to use your card again to travel until the unpaid fare has been paid.
Is it cheaper to buy a tube ticket or use contactless?
If you have a credit/debit card that supports contactless payment then use it, this will be your cheapest fare, though if you are from overseas your provider may have foreign exchange charges. Oyster Cards have the same fare structure as contactless payment cards.
Do TfL always prosecute?
Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.
How does tap on tap off work?
Tap On, Tap Off is as simple as it sounds, you tap on by placing your contactless bank card or enabled device onto the ticket machine reader when you board the bus and tap off on the designated card reader when you leave.
Can you appeal a TfL fine?
Making an appeal They are supported by London Tribunals, an administrative body operated by London councils. In the normal course of events both you and TfL will have to comply with any decision made by the tribunal. If you disagree with our decision, you have the right to appeal to the tribunal.
What do bus drivers see when you tap in?
You tap in and the machine immediately deducts the flat fare. The driver will see you do this and challenge you if you don't. It's a flat fare for a trip of any length and this makes tapping out unnecessary. Indeed flat fares were introduced to make this work.