What happens if you don't have your Railcard?
What happens if you don't have your Railcard? If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. Minor delays on some routes - Check to see if your journey is affected.
Do they scan railcards on trains?
I'm just wondering if the barcode gets scanned by the train conductor, will he know that the original ticket had a railcard? Yes, they will.
Do they check if you have a Railcard?
Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.
Can you buy a Railcard at the station?
Yes. You can buy a 1-year Family & Friends Railcard over the counter at all staffed station ticket offices.
Why don t railcards work before 10am?
Why can't the Network Railcard be used before 10:00am Monday to Friday? The Network Railcard is designed to promote off-peak leisure travel. This means that it encourages people to use trains outside of the busy commuting period which occurs before 10:00am Monday to Friday.
Why does Trainline say no Railcard applied?
Why wasn't my Railcard discount applied? Railcards offer you up to 1/3 discount on your train tickets, but discounts won't be applied in the following scenarios: The Railcard does not apply to the route you're travelling on. For example, the Network Railcard is only valid for journeys in the South East of England.
Can you use a Railcard without the card?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
What if I lost my Railcard before travel?
If you've lost your card or forgotten it you can login to your account. If you have already purchased a discounted ticket and you can't access your Railcard you'll need to speak to station staff before getting on the train to exchange your ticket, otherwise onboard you may have to purchase a full price ticket.
What proof do you need for a Railcard?
No. Just your name, address and basic information is required.
Can my friend use my Railcard?
The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.
Can I get an online copy of my Railcard?
If you have ordered a digital Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard.
Do I need a physical copy of my Railcard?
Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.
Who is responsible for railcards?
ATOC Ltd manages Railcards on behalf of the train companies. Your personal information may be disclosed to the train companies who run services in your region in order for them to administer and support your use of the Railcard.
How important is a Railcard?
Railcards allow you to save up to 33% off most rail fares, including discounts on Advance Purchase tickets. There are eight different railcards available.
How do I receive my digital Railcard?
After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.