What happens if you don't have a Priority Pass card?


What happens if you don't have a Priority Pass card? You may be unable to complete the entry process and will not be permitted access into the lounge. We strongly recommend that you pre-register your payment card by logging in and updating your details at prioritypass.com. Alternatively, use your Priority Pass* or your Digital Membership Card* when you visit a lounge.


Can my guest use my Priority Pass without me?

No, the Priority Pass membership card is not transferable. When you access a lounge, the staff will need to check that the name printed on your membership card matches your boarding pass. The member must also be present for accompanying guests to enter a Priority Pass airport lounge.


Can you use digital card for lounge access?

Note that most — but not all — Priority Pass lounges and facilities accept digital membership cards, so it's important to try and carry both your physical and digital cards. If you do forget your physical card, the digital option can be a lifesaver.


Can I access airport lounge with digital card?

Note that most — but not all — Priority Pass lounges and facilities accept digital membership cards, so it's important to try and carry both your physical and digital cards. If you do forget your physical card, the digital option can be a lifesaver.


Can you access lounge without Priority Pass?

Can I access a lounge without my membership card? You will need to present your physical Digital Membership Card or eligible payment card when entering a lounge. What are paid extras? Showers or day beds are available in some lounges and will incur an extra charge.


Can I use my wife Priority Pass?

Can my membership card be used by someone else? The Priority Pass membership card is non-transferable.


What are the rules for Priority Pass lounges?

If a lounge is accepting Priority Pass members, you'll have to present your membership card at the front desk. This could be the physical card that's mailed to you after you activate your account or pay for your membership, or a digital card that you store either in your phone's wallet or in the mobile app.


Do you get a physical card for Priority Pass?

Your Priority Pass membership kit containing your personalized membership card will be produced within three business days of our receiving your membership application and then posted/despatched to your preferred mailing address.


Can you use Priority Pass twice in one day?

Yes, there is no limit to how many Priority Pass-affiliated lounges, restaurants or other services you can use in a single day. If you have a limited amount of visits included with your membership without a fee, then that may be something you want to be aware of, but otherwise, there are no limitations.


Is Priority Pass pre activated?

You may need to activate membership Your credit card company may automatically mail you a Priority Pass membership card if you are eligible, but in some instances, you will need to enroll with Priority Pass first or call the credit card company to acquire and activate it.


Can I use my wife card for lounge access?

The only person who can access the lounge is the person named on the eligible Mastercard payment card. For security reasons, the lounge will verify the name of the cardholder against their boarding pass and their identification card / passport.


How do I find my Priority Pass number without my card?

You can find your membership number on the front of your membership card or on any communications you've received directly from us.


What if Priority Pass lounge is full?

If a Priority Pass lounge is full, you should always ask if there is a waitlist available. If there is one, put your name on it. You'll usually be asked to give your cell phone number so you'll get a text if space becomes available, which gives you some freedom to explore the airport while you wait.


Can 2 people use same card for lounge access?

Can someone else utilise my airport lounge credit card? No, the primary cardholder can only use the airport credit card. Even the lounge will scrutinise the cardholder's name for ensuring safety and security. However, there are certain credit cards which allow family members to get the privilege of the lounge.